Get in Touch

Customer support for Package Forwarding & Courier Booking services. We are here to help and resolve your concerns.

Contact Information

Phone Number

+61285267673

Ordering purposes only. No support over phone.

Email Address

support@shipexau.com

Average response time: 1 business day

Location & Hours

100 Jersey Dr, Epping VIC 3076, Australia

Operating Hours: 08:00 AM - 05:00 PM

Respecting Our Team

At shipexau, we maintain a zero-tolerance policy towards disrespectful behaviour directed at our support team. We reserve the right to refuse service to any customer who is disrespectful.

We encourage all customers to communicate with patience and respect. Attempts to gain attention by leaving low reviews during the support process will not be tolerated.

Send us a Message

For all customer support enquiries relating to your packages or shipments, please use the form below. All queries are answered in the order they are received.

If you have emailed us and do not receive a response within 2-3 business days, please submit this form, as it is possible your email may have landed in our spam folder.